The Energy Regulator’s Office (ZRRE) has issued a clarification regarding the tariffs imposed by KESCO for services related to the disconnection and subsequent reconnection of consumers who have outstanding utility bills. These revised fees are scheduled to take effect on September 1st. In response to inquiries, the ZRRE defended the established tariffs, asserting that the charges are structured to accurately reflect the operational cost incurred by KESCO when providing these specific services.
The regulator confirmed that the current fee structure is not arbitrary but is governed by the Regulation for Disconnection and Reconnection of Consumers in the Energy Sector. This regulation was formally approved by the ZRRE Board in March 2017. According to the official statement from the regulator, the basis for these charges is the necessary administrative and logistical overhead associated with service interruption and restoration.
Specifically, the basic service fee designated for disconnecting residential consumers is set at 15 euros. The ZRRE emphasized that this regulatory framework exists to ensure that the financial burden associated with managing service interruptions is covered. By citing the governing regulation, the ZRRE aims to provide transparency regarding how KESCO calculates the necessary fees, ensuring that the recovery mechanism aligns with the actual expenses incurred by the utility provider for these mandatory services.
Topics: #kesco #zrre #cost
