Minister Stefan Andonovski addressed the recent progress of the Ministry of Digital Transformation, detailing the institution’s evolution over the past two years. He noted that the department initially operated from limited facilities, facing significant operational challenges, including inherited systemic issues, substandard working environments, and underdeveloped organizational structures. According to Andonovski, the establishment of the modern ministry required intensive effort from his team, who worked diligently to chart a new operational path designed to enhance citizen engagement with state resources.
He stated that the primary objective of this transformation was not merely administrative restructuring but fundamentally improving the accessibility of governmental services to the public. In presenting a comprehensive report, Andonovski emphasized that within a two-year timeframe, the team successfully developed the structure of a functional and robust institution. The initial work focused on establishing eleven core priorities that guide the ministry’s current mandate.
He clarified that the report’s scope extends beyond a mere tabulation of metrics. Instead, it documents the qualitative shift in how the state interacts with its citizenry. The Minister highlighted that this institutional growth ensures that the services provided through the ministry are increasingly streamlined and accessible, marking a substantial development in public sector efficiency.
Topics: #andonovski #services #ministry
