The Energy Regulator’s Office (ZRRE) has clarified the mandatory charges associated with electricity service interruptions for the consumer. ZRRE stated that even if a consumer disconnects and subsequently reconnects to the grid remotely using smart meters, they are required to pay a fee of 17.70 euros for each procedure. According to ZRRE, this charge is mandated under the Regulation for Disconnection and Reconnection of Consumers.
The office explained that this fee serves not only as compensation for the physical labor involved in the field but is also a regulated fee for the service of disconnection and reconnection itself. The process encompasses several administrative functions beyond the physical act. These include case administration and the necessary verification of the specific conditions required for both the disconnection and the subsequent reconnection.
This regulation applies regardless of the method used for the interruption. Therefore, the zrre emphasizes that the payment is compulsory when the consumer initiates this service cycle. The structured nature of the service, which involves administrative oversight and technical verification, necessitates this regulated fee, ensuring proper compensation for the comprehensive service provided to restore grid access.
Topics: #zrre #even #consumer
